Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.

How We Use Cookies

TrueDoc uses cookies for various purposes:

• To keep you signed in to your account
• To remember your preferences and settings
• To understand how you use our Service
• To improve our Service and user experience
• To provide secure authentication
• To analyze Service performance

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against fraud and ensure secure connections
• Session cookies: Maintain your session state across pages

These cookies cannot be disabled as they are essential for the Service to work.

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preference cookies: Remember your language, theme, and display settings
• UI state cookies: Remember expanded/collapsed sections and view preferences
• Feature cookies: Enable specific features you have chosen to use

Analytics Cookies

These cookies help us understand how visitors interact with our Service:

• Usage analytics: Track which features are used most often
• Performance metrics: Measure page load times and Service performance
• Error tracking: Identify and fix technical issues

We use analytics data in aggregate form only and do not track individual users.

Marketing Cookies

Currently, we do not use marketing or advertising cookies. If this changes in the future, we will update this policy and seek your consent where required.

Third-Party Cookies

Some cookies may be set by third-party services we use to provide the Service:

• Authentication Services: For secure sign-in functionality
• Payment Processors: For secure payment processing
• Analytics Services: For understanding Service usage
• Cloud Services: For file storage and processing

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

Cookie Duration

Cookies we use have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (usually 30-365 days)

Managing Cookies

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your ability to use certain features of the Service.

Browser-Specific Instructions

Our Cookie Preferences

You can also manage your cookie preferences through your account settings. Note that essential cookies cannot be disabled as they are required for the Service to function.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we limit our tracking to what is necessary for Service functionality and improvement.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this policy.

More Information

For more information about how we use your data, please see our:

Contact Us

If you have questions about our use of cookies, please contact us: